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 Nokia N8 and crap support from Nokia

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ManiaSakafiora



Posts : 1
Join date : 2011-04-12

PostSubject: Nokia N8 and crap support from Nokia   Tue Apr 12, 2011 9:02 am

I am a Greek Citizen and I have purchased my Nokia N8 in U.S.A..
I have paid 20euro to install Greek language in my mobile when I was back in Greece.
After running several updates everything was fine. I back up and no data or language was ever lost.
However, in my last update (Saturday 9th April 2011), Greek language disappeared although I run back up and updated software like I did in the previous updates.
Needless to say that noone ever let me know that such could have happened (nor the Nokia store neither there was any warning in the updating session of the site).

Nokia's UNACCEPTABLE reply is that above is normal and that I have to pay 20euro each time the update deletes the Greek language and I want to reinstall it.

I have report this to the consumers association for further investigation and want to share it with future customers of NOKIA in order to protect them from buying a device and get this filthy support.
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Gaza21



Posts : 33
Join date : 2010-12-08
Age : 26
Location : South Africa

PostSubject: Re: Nokia N8 and crap support from Nokia   Wed Apr 20, 2011 2:48 am

I'm quite dissapointed to read this. I've used Nokia all my life, and I'm a big fan of their phones. One would think that a phone manufacturer like Nokia would have made provision for other languages. I agree that it is unacceptable that you need te re-purchase a language pack every time you update.

Thank you for sharing, and I hope the rest of your experience with the N8 is as good as mine.
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worinima



Posts : 49
Join date : 2010-12-14

PostSubject: Re: Nokia N8 and crap support from Nokia   Wed Apr 20, 2011 9:12 pm

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